Introduction
stellar-heron ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Submit inquiry forms on our website
- Register for our programs or services
- Subscribe to our communications
- Contact us via email or other channels
This may include your name, email address, and information about your interest in our programs.
Automatically Collected Information
When you visit our website, we may automatically collect certain information including:
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website addresses
- General geographic location based on IP address
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide information about our programs
- Process enrollments and deliver services
- Send administrative communications about your account or enrollment
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (payment processors, email services)
- Professional advisors (lawyers, accountants) as necessary
- Government authorities when required by law
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, we securely delete or anonymize your data.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
stellar-heron
245 King Street West, Suite 1200
Toronto, ON M5V 1J2
Canada
Email: [email protected]